Hotel Richland LES

The courtesy and availability of the staff to satisfy our needs, taking into account the fact that we were traveling with two children. I cannot remember all Sirs from the front desk but they were all courteous and always with a smile. Internally, even if the room was not that big for 4 persons, it was at the 10th floor with a reasonable wonderful view (unfortunately only from the bathroom - but still ok), nothing special to complain. Daily cleaning of the room, fresh and scented clean linen every day. Every day enough bootle of water and coffee simply for free. A nice story for highlighting the courtesy of the staff - since we had a small child (3 yo) we were asking to have a fridge in the room in order to store the fresh milk for him. One day (of the 9 night we stayed there), they accidentally unplugged it without knowing that an almost fully bottle of milk was still inside. In the evening after having advised them about what happened, they were immediately willing to refund us of about the cost of the milk. The position of the Hotel is for sure something plus. Near to the beautiful, colorful and scented Chinatown, the Brooklyn Bridge and the Manhattan Bridge as well as Manhattan's east riverfront that you can reach in a couple of minutes. Finally, in the last day after having checking out, while we waited for the flight back (in the late afternoon) they offer us, free of charge, the storage of the luggages in order to take advantage of another half day going around the city. After that, before to leave they have allowed us to have lunch sitting on the outside table in front of the Hotel.

Great hotel, we got our room upgraded, the bed was comfortable, the room was clean, the bathroom was big (also spotless), the bed had nice sheets, the room was warm (first week of march 2023), the personnel was polite and very helpful. They had complementary water (2 water bottles in the room and a filtered water machine in the lobby), coffee and tea in the lobby. They let us check in early for free (because our room was ready) and they stored our bags at checkout, also for free. The Brooklyn bridge is at walking distance and we were able to go out at night to bars/clubs (also walking distance or by bus -it has a bus stop right outside-). A very pleasent stay.

If you know Chinatown in Manhattan, you'll appreciate how good this place is compared to others. It's close to downtown, the Financial District, and several subway stations. Some rooms—like the one we had—offer a great view of the Manhattan and Brooklyn Bridges right from the bathroom. This adds a unique cultural value to the hotel. The hotel has an agreement with a community center two or three blocks away, allowing guests to use a gym for free. The gym is excellent, especially if you want to exercise regularly during your stay. Just make sure to take advantage of this opportunity. Don't forget your ID on your first visit—ask the gym management for a temporary membership card. Once you have it, you can access the gym at any time for free. One block away on the same street, there's a good laundromat called Grandma's Laundromat where you can do your laundry very cheaply.

Great location!! Also, it was nice to be able to leave our luggage since we arrived on a red eye flight very early. No frills, but super value kind of hotel.

First I thought the room is too small and simple, but then I found out that they actually have everything I need. The staff were friendly, and in the end I found the place quite cozy. The value for money is quite good for this location, in my opinion.